Question

Regarding the patient-friendly outpatient transformation under the Aardram Mission, which of the following steps were included?

1. Installation of token systems and public address systems.

2. Providing coordinators to assist patients in large hospitals.

3. Equipping consultation rooms with computers and furniture.

4. Reduction in OP registration counters to save costs.

• A. 1, 2 and 3 only
• B. 1 and 4 only
• C. 2 and 3 only
• D. 1, 2, 3 and 4

Answer 1

Answer:

A. 1, 2 and 3 only

• The initiative improved patient services by increasing registration counters, not reducing them.