Question

What is the primary goal of the Interactive Service Model in e-governance?

1. To enable citizens to apply for services like passports and pay utility bills online.
2. To facilitate secure data sharing between different law enforcement agencies.
3. To allow citizens and interest groups to collectively voice concerns and lobby the government.
4. To provide online services and enable direct communication between the government and citizens.

• A. ഒന്നും നാലും
• B. ഒന്നും മൂന്നും
• C. നാല്
• D. രണ്ടും മൂന്നും

Answer 1

Answer:

A. ഒന്നും നാലും

The Interactive Service Model enhances e-governance by enabling two-way communication between government bodies and the citizens. This model allows individuals to submit applications, file grievances, or complete forms via online channels. While it offers a more interactive experience than the broadcasting model, it does not inherently guarantee collaboration or a high level of transparency in decision-making processes. The main objective is to deliver online services and facilitate direct communication channels.