Question

What should the government ensure when handing over e-governance services to the private sector?

1. The private company's profit margins are maximized above all else.
2. There is value addition for the public and improved services for citizens.
3. The private sector operates with minimal government oversight.
4. The focus remains solely on cost reduction for the government.

• A. രണ്ടും മൂന്നും
• B. രണ്ട് മാത്രം
• C. രണ്ടും നാലും
• D. മൂന്ന്

Answer 1

Answer:

B. രണ്ട് മാത്രം

When governments partner with the private sector for e-governance, a crucial consideration is ensuring that the partnership benefits the public. This means that the handover of services should lead to tangible improvements for citizens, such as increased accessibility, efficiency, or quality of services. While the private sector's commercial interests are important, they should not supersede the primary goal of public service delivery. Therefore, governments must establish clear performance metrics and oversight mechanisms to guarantee that value is added for the citizens and that the public interest is served.