Question

Which of the following statements accurately describe Quality Management?

1. Quality Management is a process focused solely on inspecting final products for defects.
2. It is a comprehensive process of overseeing all activities to ensure a desired level of excellence in products, services, and processes.
3. Quality Management is a narrow, reactive process focused on finding and fixing problems after they occur.
4. It is a broader concept than Total Quality Management (TQM), encompassing both the end result and the means to achieve it.

• A. iv മാത്രം
• B. ii, iv
• C. ii
• D. i, iii

Answer 1

Answer:

B. ii, iv

• Quality Management is a holistic approach to achieving excellence. It's not just about fixing errors but also about preventing them and continuously improving the systems. While TQM is a significant part of it, Quality Management is a more encompassing term that addresses the entire spectrum of quality assurance and control from planning to ongoing improvement.