Question

According to Thomas B. Riley, what is the core purpose shared by both e-governance and e-government?

• A. Modernizing government processes through ICT
• B. Enhancing the delivery of government services
• C. Gaining the consent and cooperation of the governed
• D. Making governments more open and accountable

Answer 1

Answer:

C. Gaining the consent and cooperation of the governed

Both concepts aim to improve the relationship between the government and its citizens. While they differ in scope—e-government focuses on digitizing services, while e-governance is about the broader system of authority—their shared, fundamental goal is to build a more effective, trustworthy relationship with the public. They seek to ensure that citizens are willing to support and work with the government by making its operations more transparent, efficient, and responsive.