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According to Thomas B. Riley, what is the core purpose shared by both e-governance and e-government?

AModernizing government processes through ICT

BEnhancing the delivery of government services

CGaining the consent and cooperation of the governed

DMaking governments more open and accountable

Answer:

C. Gaining the consent and cooperation of the governed

Read Explanation:

Both concepts aim to improve the relationship between the government and its citizens. While they differ in scope—e-government focuses on digitizing services, while e-governance is about the broader system of authority—their shared, fundamental goal is to build a more effective, trustworthy relationship with the public. They seek to ensure that citizens are willing to support and work with the government by making its operations more transparent, efficient, and responsive.

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      1. E-governance has the greatest impact at the local level because local governments are closest to citizens.
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        What are the primary reasons why e-governance applications developed in English pose a challenge in India?

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