Question

Evaluate the following statements about the drawbacks of E-governance.

1. Loss of interpersonal communication is a primary drawback of e-governance.
2. High setup cost and technical difficulties are not issues for e-governance.
3. Illiteracy is not a barrier to accessing e-governance services.
4. Cybercrime and data leaks pose a constant risk to private information stored by the government.

• A. 1, 4
• B. 4
• C. 4 മാത്രം
• D. 2, 4

Answer 1

Answer:

A. 1, 4

E-governance systems aim to streamline public services, but they come with inherent challenges. The shift towards digital platforms can reduce direct human interaction, which is valued by many for its personal touch. The financial commitment for establishing and maintaining the technological backbone of e-governance is substantial, and the possibility of technical failures can disrupt service continuity. For citizens lacking digital proficiency, navigating e-governance platforms can be difficult, potentially widening the gap in access to public services. Ensuring the security of citizen data against cyber threats is paramount, as breaches can severely damage public trust.