Question

Evaluate the importance of recognition and trust in the context of e-governance.

1. Recognition and trust are minor factors in e-governance adoption.
2. Citizens need to recognize and trust digital services for them to be effective.
3. Concerns about privacy and security undermine trust in e-governance.
4. E-governance success depends solely on the availability of advanced technology.

• A. മൂന്ന്
• B. ഒന്നും നാലും
• C. രണ്ടും മൂന്നും
• D. ഒന്ന് മാത്രം

Answer 1

Answer:

C. രണ്ടും മൂന്നും

The effectiveness of e-governance is intrinsically linked to the public's perception and acceptance of its digital offerings. 'Recognition' implies that citizens are aware of the services and understand their purpose and benefits. 'Trust' signifies their confidence in the security, reliability, and integrity of these systems. Without both recognition and trust, citizens are unlikely to engage with e-governance, regardless of how technologically advanced the solutions may be. Addressing potential anxieties related to data breaches, system failures, and misuse of information is crucial for building this necessary foundation of trust, thereby enabling the government to fully leverage digital tools for public service delivery.