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FRIENDS, a 'no queue' integrated remittance center, is driven by which software?

Ae-District Software

BFREES (FRIENDS Re-Engineered and Enterprise Enabled Software)

CKSWAN Software

DCERT-K Software

Answer:

B. FREES (FRIENDS Re-Engineered and Enterprise Enabled Software)

Read Explanation:

FREES (FRIENDS Re-Engineered and Enterprise Enabled Software) is the core application software that drives the FRIENDS single-window service centers in Kerala. The purpose of FREES is to act as a centralized, consolidated platform that enables citizens to make various bill payments and remit taxes/dues to multiple government departments (like KSEB, Water Authority, Local Bodies) from a single counter, ensuring an integrated, efficient, and virtually 'no-queue' experience. The 'Re-Engineered' aspect indicates a shift to a more centralized and up-to-date system to handle a wider range of services.

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