Question

How can the government improve the user-friendliness of its digital services?

1. By designing websites in a simple and intuitive format.
2. By providing clear instructions and guidance for users.
3. By using complex technical language to ensure accuracy.
4. By making the websites difficult to navigate for non-experts.

• A. രണ്ടും മൂന്നും
• B. ഒന്ന് മാത്രം
• C. മൂന്നും നാലും
• D. ഒന്നും രണ്ടും

Answer 1

Answer:

D. ഒന്നും രണ്ടും

To enhance the user-friendliness of e-governance platforms, governments should focus on design simplicity and clarity. Websites and applications should be structured intuitively, making navigation straightforward. Providing clear, easy-to-understand instructions and guidance is essential, especially for users who may not be proficient in technology. This user-centric approach ensures that digital services are accessible and effective for a wider population.