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How did MyGov contribute during the COVID-19 pandemic?

ABy providing financial aid to citizens

BBy creating a dedicated portal and a WhatsApp Chatbot to combat misinformation

CBy organizing vaccination drives

DBy enforcing lockdowns

Answer:

B. By creating a dedicated portal and a WhatsApp Chatbot to combat misinformation

Read Explanation:

MyGov's key contributions during the COVID-19 pandemic centered on providing verified information and curbing the spread of rumors. They achieved this by creating a dedicated portal on their website and launching the "MyGov Corona Helpdesk," which was the world's largest government-run WhatsApp chatbot. These platforms served as a trusted, one-stop source for official statistics, government advisories, myth-busters, and health information related to the virus and the subsequent vaccination drive.


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  1. It ensures that digital services reach all citizens, regardless of their linguistic background.
  2. It exclusively benefits individuals who are unable to read or write.
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