Question

How do AI chatbots enhance customer service?

• A. They provide slow and inconsistent responses
• B. They work only during regular business hours
• C. They always require human intervention for simple questions
• D. They provide 24/7 instant support and handle routine queries efficiently

Answer 1

Answer:

D. They provide 24/7 instant support and handle routine queries efficiently

• AI chatbots operate round the clock, delivering immediate and consistent responses, reducing wait times, and freeing human agents to focus on complex issues.