E-governance affects government efficiency and accountability by simplifying complex processes and making them more transparent.
By integrating Information and Communications Technology (ICT) into its operations, e-governance streamlines government functions in several ways:
Simplification: E-governance helps simplify complicated bureaucratic processes by moving them online. This eliminates redundant steps and reduces the need for extensive paperwork. For example, instead of visiting multiple offices to get a license, a person can complete the entire process through a single online portal.
Efficiency: Automating back-end processes and providing one-point access to services saves both time and resources. This allows government departments to work more quickly and effectively, enhancing overall productivity.
Accountability and Transparency: Digital systems create a clear, traceable record of all transactions and decisions. This increased transparency helps reduce corruption and makes government actions more visible to the public, fostering a greater sense of accountability.
In essence, e-governance uses technology as a tool for administrative reform, leading to a more streamlined, effective, and transparent government.