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How does e-governance affect government efficiency and accountability?

AIt makes processes more complex and less transparent.

BIt simplifies processes, making them more efficient and transparent.

CIt reduces efficiency but increases accountability.

DIt has no impact on efficiency or accountability.

Answer:

B. It simplifies processes, making them more efficient and transparent.

Read Explanation:

E-governance affects government efficiency and accountability by simplifying complex processes and making them more transparent.

By integrating Information and Communications Technology (ICT) into its operations, e-governance streamlines government functions in several ways:

  • Simplification: E-governance helps simplify complicated bureaucratic processes by moving them online. This eliminates redundant steps and reduces the need for extensive paperwork. For example, instead of visiting multiple offices to get a license, a person can complete the entire process through a single online portal.

  • Efficiency: Automating back-end processes and providing one-point access to services saves both time and resources. This allows government departments to work more quickly and effectively, enhancing overall productivity.

  • Accountability and Transparency: Digital systems create a clear, traceable record of all transactions and decisions. This increased transparency helps reduce corruption and makes government actions more visible to the public, fostering a greater sense of accountability.

In essence, e-governance uses technology as a tool for administrative reform, leading to a more streamlined, effective, and transparent government.


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Which of the following statements accurately describes the stages of e-governance development?

  1. The computerization stage primarily involves connecting different government departments to a central network for information sharing.
  2. The online presence stage focuses on enabling two-way communication and online transactions between government and citizens.
  3. Networking is the phase where government departments start using computers for basic tasks like word processing and data processing.
  4. The online interactivity stage is characterized by enabling communication between government entities and citizens, including the submission of forms online.