Question

How does 'e-governance' differ from 'e-government' in terms of its scope?

• A. E-governance is limited to modernizing government processes, while e-government is broader.
• B. E-governance focuses solely on service delivery, whereas e-government is more about participatory governance.
• C. E-governance goes beyond service delivery to encompass the entire system of governance, while e-government is primarily about modernizing processes.
• D. E-governance is about gaining consent, while e-government is about the result experienced by citizens.

Answer 1

Answer:

C. E-governance goes beyond service delivery to encompass the entire system of governance, while e-government is primarily about modernizing processes.

While 'e-government' and 'e-governance' are often used interchangeably, their scope differs. E-government is a narrower term, primarily focused on modernizing government processes and service delivery using technology. Its goal is to make a government more efficient and accessible to the public and businesses.

E-governance, on the other hand, is a much broader concept. It not only includes the use of technology for service delivery but also for engaging with all stakeholders—citizens, civil society, and the private sector—in the decision-making process. The ultimate aim of e-governance is to create a more open, transparent, and participatory system of governance, not just to improve services.