Question

How does e-governance impact government operations and citizen interaction?

1. E-governance simplifies government processes, making them more transparent and efficient.
2. It enhances government accountability by streamlining operations.
3. E-governance restricts the government's reach to only urban populations.
4. Citizens face greater difficulty in accessing government information and services due to e-governance.

• A. ഇവയൊന്നുമല്ല
• B. i, ii
• C. ii
• D. i മാത്രം

Answer 1

Answer:

B. i, ii

E-governance reforms government operations by integrating ICT, leading to significant improvements. Key benefits include enhanced efficiency, transparency, and accessibility. Citizens benefit from easier access to information and services, often through online portals and mobile applications. This digital transformation not only simplifies administrative procedures but also fosters a more accountable government by making processes visible and trackable. The wider reach of governance is a crucial aspect, as e-governance enables governments to connect with and serve a larger and more diverse population, overcoming geographical barriers.