Question

How does standardization contribute to trust in e-governance?

1. By establishing clear and consistent naming conventions for websites and email addresses.
2. By making it easier for citizens to identify and rely on official government platforms.
3. By allowing any entity to create government-like services without oversight.

• A. 2 മാത്രം
• B. ഇവയൊന്നുമല്ല
• C. 1, 2
• D. 2, 3

Answer 1

Answer:

C. 1, 2

Standardization plays a crucial role in fostering trust within e-governance. Simple measures like consistent naming conventions for government websites and email addresses help citizens easily recognize and trust official sources. This clarity prevents confusion and reduces the likelihood of citizens falling prey to phishing or fraudulent websites that mimic government services. A unified and predictable online presence reassures citizens of the authenticity and reliability of government platforms.