Question

Identify the correct understanding of the terms 'e-governance' and 'e-government' based on the provided notes.

1. E-government is the outcome experienced by citizens, while e-governance is the formal governmental structure.
2. E-governance is a broader concept that includes enhancing government operations and fostering participatory decision-making.
3. E-government is solely about digitalizing paperwork within government offices.
4. The World Bank defines e-governance as the use of ICT for modernization of government functions.

• A. ii, iv
• B. ii മാത്രം
• C. ii, iii
• D. iii

Answer 1

Answer:

B. ii മാത്രം

The distinction is crucial: e-government focuses on the application of ICT to improve government operations and services, aiming for efficiency and accessibility. E-governance encompasses this but extends further to incorporate principles of good governance, such as transparency, accountability, and citizen participation. It aims to create a more dynamic and inclusive governmental system where ICT facilitates broader engagement and better outcomes for society. The World Bank's definition specifically pertains to e-government's focus on technology for service delivery enhancement.