Question

Identify the goals related to service delivery and transparency in e-governance.

1. Speeding up and improving the delivery of public services.
2. Enhancing transparency in all government dealings.
3. Decreasing the speed of public service delivery.
4. Reducing the availability of government information to the public.

• A. i, ii
• B. i
• C. iii, iv
• D. ii

Answer 1

Answer:

A. i, ii

E-governance initiatives are designed with several key objectives, notably centered around improving the interface between government and its constituents. Two significant aims are to expedite and enhance the efficiency of public service delivery, making it more accessible and responsive, and to bolster transparency across all governmental operations, thereby fostering greater trust and accountability.