Question

Identify the true statements regarding the challenges of E-governance.

1. Reduced face-to-face interaction is a primary drawback of e-governance, impacting interpersonal communication.
2. High setup costs and potential technological failures are challenges in e-governance implementation.
3. E-governance services are easily accessible to all citizens, regardless of their digital literacy.
4. The risk of cybercrime and data leaks is non-existent in e-governance systems.

• A. i
• B. iii, iv
• C. ii മാത്രം
• D. i, ii

Answer 1

Answer:

D. i, ii

E-governance aims to deliver government services more efficiently through digital channels. However, its adoption faces several hurdles. The diminished scope for personal interaction can be a significant issue, as many value the human element in communication. The financial burden of establishing and maintaining the necessary technological infrastructure is considerable, and system malfunctions can lead to service interruptions. A substantial segment of the population might not possess the skills to navigate digital platforms, creating accessibility issues. Protecting citizen data from cyber threats and preventing leaks are ongoing concerns that can erode public confidence if not managed effectively.