E-governance is essentially the use of Information and Communication Technology (ICT) to transform government operations. Its purpose is to provide services to citizens, strengthen interactions with businesses, and improve communication among government departments.
Services to Citizens: E-governance creates a direct and convenient channel for the public to access government services. This includes things like paying taxes, applying for documents, or getting information online, making the government more citizen-friendly and accessible.
Strengthen Business Interactions: It streamlines the relationship between the government and businesses. By digitizing processes for permits, licenses, and contracts, e-governance reduces bureaucracy, saves time, and increases transparency, creating a better environment for commerce.
Inter-departmental Communication: Internally, e-governance uses technology to connect different government agencies and departments. This allows for seamless data sharing and coordination, improving overall efficiency and ensuring a more unified approach to governance.
