Question

In November 2024, which authority issued new guidelines to increase transparency in the coaching sector?

• A. The Central Consumer Protection Authority
• B. The Central Vigilance Authority
• C. The Central Customer Protection Authority
• D. The Central Student Protection Authority

Answer 1

Answer:

A. The Central Consumer Protection Authority

Central Consumer Protection Authority (CCPA)

New Guidelines for Coaching Sector

• In November 2024, the Central Consumer Protection Authority (CCPA) issued comprehensive guidelines aimed at enhancing transparency and fairness within the coaching sector.
• These guidelines address several key areas, including misleading advertisements, unjust fees, and unrealistic promises made by coaching centers.
• The CCPA has mandated that coaching institutes must provide accurate information regarding the success rate, number of students, and faculty qualifications.
• Institutes are now required to clearly state their registration details and the duration of courses.
• A significant aspect of the new rules is the prohibition of charging fees for more than one year in advance.
• Institutes are also barred from making misleading claims about the guarantee of job placements or ranks.
• These measures are intended to protect students from unfair trade practices and ensure they receive accurate information before enrolling in coaching programs.
• The CCPA, established under the Consumer Protection Act, 2019, is tasked with protecting the rights of consumers and regulating matters related to consumer interests.