Question

Incentivizing e-Governance is expected to reduce corruption mainly by:

• A. Reducing human interface in service delivery
• B. Increasing paperwork and manual checks
• C. Strengthening middlemen's role
• D. Limiting access to grievance redressal

Answer 1

Answer:

A. Reducing human interface in service delivery

• Incentivizing e-Governance is expected to reduce corruption mainly by:Reducing human interface in service delivery.

• The primary way e-Governance combats corruption is by reducing the direct interaction (human interface) between citizens and government officials.

• When services (like applying for a license, paying taxes, or getting permits) are moved online, the need for a citizen to meet an official face-to-face is minimized or eliminated.

• This removes the opportunity for a public servant to demand or accept a bribe, as the transaction becomes a digital, transparent process governed by automated rules and tracking.