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Identify the false statement regarding the principles of quality management.

  1. Factual Approach to Decision-Making: Decisions should be based on data and information to ensure they are well-informed.
  2. Involvement of People: Employees at all levels are essential for innovation and creativity.
  3. Continual Improvement: The primary goal of continual improvement is to maintain the status quo and avoid change.
  4. Process Approach: Managing activities as a coherent process leads to better resource utilization and consistent results.

    Aഒന്നും നാലും

    Bമൂന്ന് മാത്രം

    Cഒന്നും രണ്ടും

    Dനാല്

    Answer:

    B. മൂന്ന് മാത്രം

    Read Explanation:

    • The principle of Continual Improvement is about actively seeking ways to enhance products, services, and processes on an ongoing basis. It is not about maintaining the status quo but rather about adapting to changing circumstances, increasing efficiency, and staying competitive.

    • Organizations that embrace continual improvement are more agile, innovative, and better equipped to meet evolving customer expectations and market demands. This dynamic approach is a key driver of long-term success.


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    Consider the following statements: Which is/are correct?

    1. Unity of command means each subordinate should report to only one superior.
    2. Unity of direction means every group with same objectives must have one head and plan.
    3. Unity of direction affects individual employees, while unity of command affects the organisation as a whole.