Question

Regarding the implementation of e-governance, select the incorrect statement.

1. Digital signatures and online transactions need to be legalized.
2. Employees should be empowered to make decisions within the digital framework.
3. Changing the mindset of stakeholders is not a significant factor.
4. Education and training are important for the correct use of new processes.

• A. ii മാത്രം
• B. ii
• C. i
• D. iii മാത്രം

Answer 1

Answer:

D. iii മാത്രം

E-governance implementation requires substantial changes, including legalizing digital signatures and online transactions, and empowering employees to make decisions within the new digital environment. Education and training are crucial for ensuring proper utilization of new systems. Critically, changing the mindset of all stakeholders—government officials, citizens, and employee unions—is paramount for successful adoption and overcoming potential resistance. Therefore, the statement that changing mindsets is not significant is incorrect.