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SETU, a project in Maharashtra, refers to:

AService Delivery Centers

BOnline Complaint Management System

CTelemedicine Services

DWarana-Wired Village Project

Answer:

A. Service Delivery Centers

Read Explanation:

SETU is an e-governance initiative by the Government of Maharashtra. The name translates to 'Bridge' in Marathi, symbolizing its function as a link between the administration and the general public.

Key Features:

  • Function: SETU centers (also known as Citizen Facilitation Centres or Setu Suvidha Kendras) are single-window service points established at district and sub-district (taluka) headquarters.

  • Objective: The primary goal is to provide essential government-to-citizen (G2C) services with greater transparency, accessibility, and efficiency, reducing the need for citizens to run from one office to another.

  • Services Offered: They serve as an integrated platform for citizens to obtain various documents and submit applications, most notably:

    • Certificates (e.g., Domicile, Income, Caste, Nationality).

    • Land Records.

    • Public Grievance Redressal.

SETU was an early, large-scale computerization effort in the state, later integrated into the broader 'Aaple Sarkar Seva Kendra' network for public service delivery.


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  1. Organizational Layer
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