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SETU, a project in Maharashtra, refers to:

AService Delivery Centers

BOnline Complaint Management System

CTelemedicine Services

DWarana-Wired Village Project

Answer:

A. Service Delivery Centers

Read Explanation:

SETU is an e-governance initiative by the Government of Maharashtra. The name translates to 'Bridge' in Marathi, symbolizing its function as a link between the administration and the general public.

Key Features:

  • Function: SETU centers (also known as Citizen Facilitation Centres or Setu Suvidha Kendras) are single-window service points established at district and sub-district (taluka) headquarters.

  • Objective: The primary goal is to provide essential government-to-citizen (G2C) services with greater transparency, accessibility, and efficiency, reducing the need for citizens to run from one office to another.

  • Services Offered: They serve as an integrated platform for citizens to obtain various documents and submit applications, most notably:

    • Certificates (e.g., Domicile, Income, Caste, Nationality).

    • Land Records.

    • Public Grievance Redressal.

SETU was an early, large-scale computerization effort in the state, later integrated into the broader 'Aaple Sarkar Seva Kendra' network for public service delivery.


Related Questions:

AuditOnline, developed under the e-Panchayat MMP, facilitates:

Which of the following statements accurately describe the Government-to-Citizen (G2C) model?

  1. It focuses on providing services to businesses.
  2. It aims to make government services accessible 24/7 from any location.
  3. It primarily deals with internal government communication.
  4. It is characterized by challenges like the digital divide.
    Which two major infrastructures support the centralized systems of the SDC?
    What is the primary goal of the Nextgen eHospital initiative?

    Identify the false statement about e-governance reforms.

    1. E-governance aims to make government processes simpler and more efficient.
    2. A key benefit is greater government accountability through transparency.
    3. E-governance effectively limits the government's interaction with its citizens.
    4. ICT is central to the implementation of e-governance.