Statement I: Communication in administration is only top-down.
Statement II: Horizontal and upward communication are also essential. Answer: B Explanation: Effective communication is multi-directional.
AOnly I is correct
BOnly II is correct
CBoth are correct
DBoth are incorrect
Related Questions:
Statement I: Scalar Chain promotes clarity in reporting and hierarchy.
Statement II: It obstructs unity of direction.
Statement I: Behavioral theory focuses on informal relationships and motivation.
Statement II: It emerged as a critique of the rigidity of classical approaches.
