Question

The change in governance due to citizen expectations has made the use of ICT essential for achieving what?

• A. Increased surveillance
• B. Good governance
• C. Reduced citizen participation
• D. Economic downturn

Answer 1

Answer:

B. Good governance

The change in governance due to citizen expectations has made the use of ICT essential for achieving good governance.

Good governance is a concept that emphasizes efficient, transparent, and accountable administration. As citizens have become more aware and demanding, governments have to meet these expectations. ICT provides the tools to do this by enabling faster service delivery, reducing corruption through transparency, and allowing for better communication between the government and the public. This ensures that governance is not just effective, but also ethical and responsive to the needs of the people.