Question

The context in which modern quality management (TQM) in Japan emerged was:

• A. Japan’s strong industrial growth after World War II
• B. Japan’s reputation for high-quality products in the 1930s
• C. The devastation of Japan’s industrial infrastructure after World War II
• D. The global adoption of the Six Sigma system

Answer 1

Answer:

C. The devastation of Japan’s industrial infrastructure after World War II

• After World War II, Japan’s industry was in ruins, and its products were seen as poor quality.

• This crisis led to the adoption of new quality practices through guidance from foreign experts like Deming and Juran.