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The goal of the Interactive Service Model in e-governance is to:

AEnsure information is accessible to everyone.

BProvide online services and enable direct communication.

CImprove internal government efficiency and security.

DEnable public participation and advocacy.

Answer:

B. Provide online services and enable direct communication.

Read Explanation:

  • Two-way Communication: Unlike the basic broadcasting model, the interactive model allows for a two-way exchange. Citizens can not only get information but also submit queries, download forms, and communicate directly with government departments.

  • Online Service Delivery: This model goes a step further by offering specific services online, such as passport applications, tax payments, and license renewals. This makes government services more accessible and convenient.

  • Enhanced Engagement: By enabling direct communication and service delivery, the interactive model fosters greater citizen engagement and participation, moving beyond just providing information to actually performing tasks online.

Related Questions:

Which of the following describes the 'SMART' aspect of SMART Governance?

  1. Simplifying government rules and processes using ICT for user-friendliness.
  2. Increasing bureaucracy to ensure thoroughness.
  3. Focusing solely on technological advancements without considering ethical values.
  4. Making government information less accessible to the public.
    ⁠The e- District project aims to:

    Identify the false statement regarding the aims of e-governance.

    1. E-governance seeks to reduce difficulties faced by businesses in their dealings with the government.
    2. A core objective is to facilitate digital communication and information access for businesses.
    3. E-governance aims to reduce citizen 'humiliation' or negative experiences when interacting with government bodies.
    4. The ultimate goal of e-governance is to increase the complexity of administrative tasks.
      What can a data breach in e-governance lead to?

      What are the primary ways E-governance utilizes Information and Communications Technology (ICT)?

      1. ICT is used in E-governance to reform and improve government operations.
      2. ICT in E-governance enables faster communication and rapid transmission of information.
      3. ICT is primarily used to replace digital records with physical ones.
      4. ICT implementation in E-governance does not affect the speed of government processes.