Question

The revolution in ICT has opened up new possibilities for government to engage with whom?

• A. Only with businesses
• B. Only with other governments
• C. With citizens
• D. Exclusively with international organizations

Answer 1

Answer:

C. With citizens

The revolution in ICT has opened up new possibilities for governments to engage with citizens in a more direct, interactive, and transparent way. This shift from one-way communication to a more collaborative approach is a core element of modern e-governance.

How ICT Facilitates Citizen Engagement 🤝

• Improved Service Delivery: ICT provides a platform for e-government services that are accessible 24/7. This enables citizens to pay taxes, apply for permits, and access public records online, eliminating the need for physical visits to government offices. This convenience not only saves time but also makes services more inclusive for people with disabilities or those living in remote areas.

• Enhanced Transparency: Through the use of ICT, governments can publish data, budgets, and public records online. This transparency holds government officials more accountable and gives citizens the information they need to monitor government activities, which helps to reduce corruption.

• Encouraging Participation: ICT tools, such as social media, online forums, and digital petitions, provide new channels for citizens to voice their opinions and participate in policy discussions. This allows for a two-way dialogue between the government and the public, empowering citizens and making governance more responsive to their needs.