What are many people unaware of regarding e-governance?

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AThe specific government officials in charge

BThe history of e-governance initiatives

CThe existence of e-governance services or the benefits they offer

DThe technical specifications of the e-governance platforms

Answer:

Lack of Awareness: A significant portion of the population, particularly in rural and remote areas, simply doesn't know that government services are available online. This prevents them from using the services, regardless of their accessibility.
Benefits are Unknown: Even if people know about the services, they may not understand how they can save time, money, and effort. Without this awareness, they are less motivated to switch from traditional, paper-based methods.

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