Question

What are many people unaware of regarding e-governance?

• A. The specific government officials in charge
• B. The history of e-governance initiatives
• C. The existence of e-governance services or the benefits they offer
• D. The technical specifications of the e-governance platforms

Answer 1

Answer:

C. The existence of e-governance services or the benefits they offer

• Lack of Awareness: A significant portion of the population, particularly in rural and remote areas, simply doesn't know that government services are available online. This prevents them from using the services, regardless of their accessibility.

• Benefits are Unknown: Even if people know about the services, they may not understand how they can save time, money, and effort. Without this awareness, they are less motivated to switch from traditional, paper-based methods.