Question

What are the key areas highlighted in a more comprehensive definition of e-governance?

1. Transforming the business of government, including reducing costs and improving service delivery.
2. Re-examining the functions of democracy, focusing on efficiency and accessibility.
3. Shifting government focus exclusively to national security matters.
4. Increasing the reliance on offline, paper-based administrative systems.

• A. 1
• B. 2
• C. 4 മാത്രം
• D. 1, 2

Answer 1

Answer:

D. 1, 2

A deeper understanding of e-governance reveals its dual focus on operational improvements within the government itself and on strengthening the democratic framework. On one hand, it aims to 'transform the business of government' by making operations more cost-effective, streamlining service delivery, and modernizing administrative processes. On the other hand, it seeks to 're-examine the functions of democracy' by making democratic participation more accessible and efficient through technological means. These two areas are interconnected, as a more efficient and transparent government administration can foster greater trust and engagement from citizens, thereby strengthening democracy.