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What are the key benefits of e-governance in public management?

  1. Enhanced access to services and reduced operational costs.
  2. Decreased transparency and accountability in government operations.
  3. Slower information exchange and inefficient functioning of government agencies.
  4. Limited public participation in decision-making processes.

    Aiii

    Bi മാത്രം

    Civ

    Diii, iv

    Answer:

    B. i മാത്രം

    Read Explanation:

    E-governance, the application of Information and Communication Technology (ICT) to public administration, offers numerous advantages that positively impact public management. It significantly enhances citizens' access to government services and information by providing online platforms and digital interfaces. This often leads to reduced operational costs for governments due to streamlined processes and less reliance on paper-based systems. E-governance also improves managerial knowledge by providing better data analysis capabilities and facilitates stronger coordination among different government agencies through integrated information systems. In essence, it transforms government relationships with citizens, businesses, and its own institutions, making services more efficient, effective, transparent, and accountable. Advancements in internet technology have further propelled e-governance as a crucial driver of progress, particularly in developing countries, aiding in the modernization of organizations.

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