Question

What are the key considerations for governments when developing e-governance technologies?

1. Ensuring the security of user data and preventing fraudulent activities.
2. Designing systems that are simple and easy for citizens to use.
3. Balancing strong security measures with user convenience to encourage adoption.
4. Implementing complex security protocols regardless of their impact on user experience.

• A. 1, 2, 3
• B. 3
• C. 1 മാത്രം
• D. 3, 4

Answer 1

Answer:

A. 1, 2, 3

E-governance involves leveraging technology to deliver government services. For these initiatives to be effective, citizens must trust and readily use the digital platforms. This requires a dual focus: implementing robust security measures to safeguard sensitive information and prevent unauthorized access or transactions, and ensuring that the systems are intuitive and accessible. If security measures are excessively complex, they can alienate users and hinder the intended benefits of e-governance. Therefore, governments must carefully calibrate security features to be effective without being overly burdensome, thereby fostering a positive user experience and promoting wider engagement with digital public services.