Question

What does e-governance expand in terms of the government's ability?

• A. The need for physical offices
• B. The ability to serve and interact with a broader population
• C. The reliance on manual record-keeping
• D. The frequency of public holidays

Answer 1

Answer:

B. The ability to serve and interact with a broader population

E-governance expands the government's ability to serve and interact with a broader population.

By utilizing Information and Communications Technology (ICT), e-governance removes traditional barriers like geography and time. This allows the government to reach citizens who live in remote or rural areas and to provide services 24/7.

• Reaching the Underserved: Digital platforms and mobile services make it possible for people who might not be able to travel to a government office to access essential services. This ensures that more of the population, including those in remote areas, can participate in and benefit from governance.

• Enhanced Communication: E-governance creates new channels for two-way communication between the government and its citizens. This not only allows the government to disseminate information widely but also enables citizens to provide feedback and participate in decision-making processes more easily.

In essence, e-governance uses technology to extend the government's reach, making it more inclusive and accessible to everyone, regardless of their location.