Question

What is a key benefit of the FRIENDS system for citizens?

• A. It provides free internet access
• B. It allows citizens to pay all taxes and government dues in one place without extra cost
• C. It offers Aadhaar enrolment services
• D. It ensures all government services are available offline

Answer 1

Answer:

B. It allows citizens to pay all taxes and government dues in one place without extra cost

The FRIENDS system provides the critical benefit of single-window remittance for citizens. It allows residents to pay multiple bills and government dues (such as electricity, water, telephone bills, and various taxes) for different departments at one center. This eliminates the need to queue at separate offices, saving time and effort, and all services are provided without charging the citizen any extra service fee, making it a highly convenient and economical facility.