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What is a key benefit of the FRIENDS system for citizens?

AIt provides free internet access

BIt allows citizens to pay all taxes and government dues in one place without extra cost

CIt offers Aadhaar enrolment services

DIt ensures all government services are available offline

Answer:

B. It allows citizens to pay all taxes and government dues in one place without extra cost

Read Explanation:

The FRIENDS system provides the critical benefit of single-window remittance for citizens. It allows residents to pay multiple bills and government dues (such as electricity, water, telephone bills, and various taxes) for different departments at one center. This eliminates the need to queue at separate offices, saving time and effort, and all services are provided without charging the citizen any extra service fee, making it a highly convenient and economical facility.

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  1. ICT makes it harder for businesses to interact with the government.
  2. ICT is used to create more efficient and streamlined processes for business engagement with government agencies.
  3. ICT is only relevant for citizen services, not business interactions.
  4. ICT aims to reduce the transparency of business-government dealings.

    Which of the following statements accurately describes the Digital University Kerala?

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      2. Citizens can use UMANG to access services from central, state, and local government bodies through a single app.
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        Which statement incorrectly describes the relationship between security and usability in e-governance?

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