The primary aim of the UX4G (User Experience for Government Applications) initiative is to make digital government services and applications more user-friendly and accessible for all citizens.
It focuses on:
Simplifying Design: Ensuring that government websites and apps are intuitive and easy to navigate, even for individuals with low digital literacy.
Improving Accessibility: Making sure the services are accessible to everyone, including people with disabilities.
Building Trust: Creating a positive and reliable user experience that encourages citizens to use digital government platforms with confidence.
Essentially, UX4G aims to enhance the overall interaction a citizen has with government services online.