Breaks Down Silos: Before the NeGP, each government department often operated in its own "silo," using different formats, standards, and technologies. This made it difficult for different departments to share information, forcing citizens to submit the same documents and data multiple times for various services.
Ensures Interoperability: By setting common standards for things like data formats (Metadata and Data Standards), security protocols, and application architecture (Interoperability Framework for e-Governance), the NeGP ensures that different government systems can "talk" to each other. For instance, the Income Tax department can securely verify an individual's identity with the Passport Seva system, which makes services more efficient.
Promotes Consistency: The policies and standards also ensure that services provided by different departments or states are consistent. This provides citizens with a predictable and reliable experience, no matter which government service they are using.
Enables Future Growth: Having a standardized foundation allows for the easier development and integration of new e-governance services and technologies, ensuring that the entire system can grow and evolve together without being hampered by incompatible systems.
