Question

What is the government compelling management to use to improve efficiency, accountability, and transparency?

• A. Traditional management techniques
• B. E-governance
• C. Increased oversight committees
• D. Employee training programs

Answer 1

Answer:

B. E-governance

The government is compelling management to use e-governance to improve efficiency, accountability, and transparency. This involves using information and communication technologies (ICTs) to transform how the government interacts with citizens, businesses, and its own departments.

• Efficiency: E-governance streamlines government processes by digitizing workflows, reducing paperwork, and automating tasks. This leads to faster service delivery, lower operational costs, and a more effective use of resources. For example, online tax filing and digital land records systems save time for both citizens and government staff.

• Accountability: By creating a digital trail, e-governance makes it easier to track decisions and transactions. Online grievance redressal systems and public portals allow citizens to monitor the progress of their applications or complaints, holding officials and departments responsible for their actions.

• Transparency: E-governance promotes openness by making government information and services accessible to the public 24/7. Websites, apps, and public data platforms provide details on government schemes, budgets, and project progress, which helps to reduce corruption and build public trust.