Question

What is the main goal of the 'Online Interactivity' stage of e-governance?

• A. To equip government offices with computers
• B. To connect departments to a central network
• C. To provide basic information through websites
• D. To reduce face-to-face interactions by offering downloadable forms and online submissions

Answer 1

Answer:

D. To reduce face-to-face interactions by offering downloadable forms and online submissions

The main goal of the 'Online Interactivity' stage of e-governance is to reduce face-to-face interactions with government offices. This is achieved by creating an online platform where citizens can download forms, submit applications, and conduct transactions electronically. This stage is a significant step beyond simply providing information online; it's about enabling a two-way flow of communication and action between the government and the public.