ATo digitize banking services
BTo streamline tax collection
CTo implement a paperless office environment within government departments
DTo improve postal services
Answer:
C. To implement a paperless office environment within government departments
Read Explanation:
The objective of the e-Office Central Mission Mode Project (MMP) is to implement a paperless office environment within government departments. It aims to transform traditional, manual, and paper-based government operations into a more efficient, responsive, and transparent digital system.
How it Achieves This
The project, developed by the National Informatics Centre (NIC), replaces physical files and paperwork with an electronic system. Key components of the e-Office system include:
eFile: This is the core module that automates the entire lifecycle of a government file, from receiving a letter to creating and moving an electronic file (e-File), making notes, and digitally signing documents. It eliminates the need to physically carry files from one office to another, leading to faster decision-making.
Knowledge Management System (KMS): This acts as a centralized repository for official documents, policies, circulars, and manuals. It makes it easy for government officials to search for and access important information, promoting knowledge sharing and reducing information silos.
eLeave and eTour: These modules digitize the processes for applying for leave and official tours, making them more transparent and efficient.
By moving to a paperless environment, the e-Office project promotes accountability through a clear audit trail of who accessed and acted on a file, enhances efficiency by speeding up file movement, and improves transparency by making information more accessible.