Question

What is the objective of the 'e-Office' Central MMP?

• A. To digitize banking services
• B. To streamline tax collection
• C. To implement a paperless office environment within government departments
• D. To improve postal services

Answer 1

Answer:

C. To implement a paperless office environment within government departments

The objective of the e-Office Central Mission Mode Project (MMP) is to implement a paperless office environment within government departments. It aims to transform traditional, manual, and paper-based government operations into a more efficient, responsive, and transparent digital system.

How it Achieves This

The project, developed by the National Informatics Centre (NIC), replaces physical files and paperwork with an electronic system. Key components of the e-Office system include:

• eFile: This is the core module that automates the entire lifecycle of a government file, from receiving a letter to creating and moving an electronic file (e-File), making notes, and digitally signing documents. It eliminates the need to physically carry files from one office to another, leading to faster decision-making.

• Knowledge Management System (KMS): This acts as a centralized repository for official documents, policies, circulars, and manuals. It makes it easy for government officials to search for and access important information, promoting knowledge sharing and reducing information silos.

• eLeave and eTour: These modules digitize the processes for applying for leave and official tours, making them more transparent and efficient.

By moving to a paperless environment, the e-Office project promotes accountability through a clear audit trail of who accessed and acted on a file, enhances efficiency by speeding up file movement, and improves transparency by making information more accessible.