Question

What is the primary benefit of implementing language technologies in e-governance platforms?

• A. It makes the platforms more exclusive.
• B. It ensures digital services reach all citizens, regardless of their linguistic background.
• C. It primarily benefits government officials by reducing their workload.
• D. It requires citizens to learn a new language to access services.

Answer 1

Answer:

B. It ensures digital services reach all citizens, regardless of their linguistic background.

The primary benefit of implementing language technologies in e-governance is to ensure digital services are accessible to all citizens, regardless of their native language. By providing information in local languages, these technologies help overcome the language barrier, making it easier for people to understand and use government services, which ultimately promotes greater inclusivity and participation.