Question

What must citizens be assured of for e-governance to be successful regarding their personal information?

• A. That their data will be used for commercial purposes
• B. That their data will be shared with third parties
• C. That their data is handled with the utmost care
• D. That their data will be publicly accessible

Answer 1

Answer:

C. That their data is handled with the utmost care

• Security and Privacy: Citizens need to be confident that their data is protected from cyberattacks, breaches, and misuse. This requires strong security protocols and legal frameworks that guarantee their privacy.

• Trust in the System: When people trust that their information is safe, they are more likely to use digital government services. A lack of trust can lead to low adoption rates, making e-governance initiatives ineffective.

• Ethical Use: It's crucial that citizens believe their data will only be used for its intended purpose and not for commercial gain or surveillance. This ethical assurance is fundamental to building and maintaining public confidence.