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Which function is not a responsibility of top-level administration?

APolicy formulation

BStrategic planning

CRoutine file processing

DGoal setting

Answer:

C. Routine file processing

Read Explanation:

  • : Routine work is usually handled at lower levels of the hierarchy.


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Statement I: Communication in administration is only top-down.

Statement II: Horizontal and upward communication are also essential. Answer: B Explanation: Effective communication is multi-directional.

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