Question

Which Indian initiative provides a unified mobile app for government services?

• A. Aadhaar
• B. DigiLocker
• C. UMANG
• D. NeGP

Answer 1

Answer:

C. UMANG

UMANG: A Unified Platform for Government Services

UMANG, which stands for Unified Mobile Application for New-age Governance, is a groundbreaking initiative by the Indian government. Its primary objective is to offer citizens a single, convenient platform to access a wide array of government services from the Central, State, and local bodies, all through a mobile app.

• One App, Many Services: Instead of downloading multiple apps for different government services, citizens can access services related to e.g., Employee Provident Fund (EPF), income tax, passport, pension, education, healthcare, utility bill payments, and many more through this single app.

• Accessibility: UMANG is designed with a "mobile first" approach, making it accessible on smartphones and even feature phones through web, SMS, and IVR channels. It supports 13 Indian languages.

• Integration with Digital India Services: It seamlessly integrates with other key Digital India services like Aadhaar and DigiLocker, allowing users to access and store their important documents.

• Ease of Use: The app aims to simplify processes, reduce paperwork, and provide a user-friendly experience, saving citizens time and effort.

• 24/7 Availability: Government services are available anytime, anywhere, without intermediaries.

UMANG is a significant step towards making governance more accessible, efficient, and citizen-centric, aligning with the broader goals of the Digital India program.