Question

Which of the following are essential components for a successful e-governance transition?

1. Empowering employees with decision-making authority.
2. Implementing comprehensive education and training for staff.
3. Maintaining the status quo in decision-making processes.
4. Ignoring potential resistance from stakeholders.

• A. ഇവയൊന്നുമല്ല
• B. 1
• C. 1, 2
• D. 2, 4

Answer 1

Answer:

C. 1, 2

A successful transition to e-governance relies on several critical factors. Empowering employees, particularly at the lower levels, to make decisions within the new digital framework is vital for efficiency. Comprehensive education and training are necessary to ensure that all employees, especially those with lower IT literacy, can effectively utilize the new systems. Conversely, maintaining traditional decision-making processes and ignoring stakeholder resistance would undermine the entire initiative. E-governance inherently involves streamlining processes and adapting to new technological landscapes.