Question

Which of the following best describes the role of government in relation to e-governance?

1. Governments are the main providers of services to their citizens.
2. Governments should only provide services to technologically advanced citizens.
3. E-governance is solely about digitizing existing government processes without improving efficiency.

• A. 1 മാത്രം
• B. 2, 3
• C. 1, 3
• D. 3

Answer 1

Answer:

A. 1 മാത്രം

The government's fundamental role is to serve its citizens. This includes ensuring that public services are accessible and that the advantages derived from national resources benefit all segments of the population. E-governance encompasses the various measures a government undertakes to modernize its operations and boost efficiency through technology. It's not just about digitalization but about transforming service delivery to be more responsive, transparent, and citizen-centric. This transformation helps in achieving broader societal goals, including equitable distribution of resources and improved quality of life for all citizens.