Question

Which of the following correctly describes the advantages of e-governance?

1. Makes government processes simpler, more efficient, and more transparent.
2. Improves citizen access to information and high-quality services.
3. Expands the government's ability to serve and interact with a broader population.
4. Decreases the overall efficiency and accountability of government operations.

• A. ഇവയൊന്നുമല്ല
• B. ഒന്നും രണ്ടും മൂന്നും
• C. മൂന്നും നാലും
• D. ഒന്ന് മാത്രം

Answer 1

Answer:

B. ഒന്നും രണ്ടും മൂന്നും

E-governance represents a paradigm shift in public administration, utilizing Information and Communications Technology (ICT) to achieve various governmental reforms. The benefits are multifaceted, primarily focusing on citizen-centric service delivery and internal government process optimization. Improved access to information and services means citizens can interact with government agencies more conveniently and efficiently. Enhanced government efficiency and accountability stem from streamlined workflows, reduced paperwork, and greater transparency in decision-making and service provision. The expansion of governance reach is critical, enabling governments to connect with remote populations and ensure equitable service distribution.