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Which of the following is an example of a Government-to-Citizen (G2C) service?

ALive fingerprint scanning for security

BE-learning for government employees

COnline job portals

DE-taxation for businesses

Answer:

C. Online job portals

Read Explanation:

An online job portal, such as India's National Career Service (NCS), is a digital platform created and managed by the government to serve its citizens directly. Its primary purpose is to connect job seekers with employers and provide various employment-related services. This type of service embodies the core principles of G2C e-governance:

  • Direct Interaction: The portal establishes a direct electronic link between the government (the service provider) and citizens (the users).

  • Service Delivery: It offers a crucial public service—employment assistance—in a more efficient and accessible way. Instead of citizens having to visit a physical employment office, they can search for jobs, register, and apply from anywhere with an internet connection.

  • Accessibility and Transparency: These portals often provide information on various career options, training programs, and job fairs, making the job market more transparent and accessible to a wider population, including those in remote areas.

By digitizing this service, the government makes it more convenient for citizens to find work and for employers to find suitable candidates,


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How does economic poverty impact the digital divide and access to e-governance services?

  1. People below the poverty line can easily afford computers and internet access, thus bridging the digital divide.
  2. Economic poverty is a primary reason why many individuals lack access to IT resources needed for e-governance.
  3. E-governance services are designed to be less accessible for those facing economic hardships.
  4. The lack of affordable IT resources for the poor exacerbates the digital divide.