E-governance offers multiple advantages that positively impact public management. These benefits include enhancing access to services for citizens, reducing operational costs for government bodies due to efficiency gains, improving managerial knowledge through better data access and analysis, and strengthening coordination among various government agencies by facilitating seamless information exchange. Therefore, an increase in operational costs is contrary to the expected benefits of e-governance implementation. E-governance aims to optimize resource utilization and make government operations more cost-effective.
