Which of the following is part of the significant investment required for the initial setup of e-governance projects?

Challenger App

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AOngoing system upgrades

BTraining personnel

CMarketing and public awareness campaigns

DReducing operational costs

Answer:

Skill Gap: A major challenge is that most existing government employees are not digitally literate. They are accustomed to traditional, paper-based workflows and lack the necessary skills to use new technology.
Initial Cost: The government must allocate a substantial portion of the project budget to train employees. This includes creating training modules, hiring trainers, and covering the cost of the employees' time spent on training.
Ongoing Need: The training is not a one-time expense. As technology evolves, continuous training is required to keep the workforce up-to-date and to maintain the system's efficiency.

Related Questions:

What is the specific target group mentioned in the notes for bridging the technology gap?

Identify the false statement regarding the aims of e-governance.

E-governance seeks to reduce difficulties faced by businesses in their dealings with the government.
A core objective is to facilitate digital communication and information access for businesses.
E-governance aims to reduce citizen 'humiliation' or negative experiences when interacting with government bodies.
The ultimate goal of e-governance is to increase the complexity of administrative tasks.

What distinguishes e-governance from e-government in terms of its scope and impact?

E-governance is limited to the modernization of internal government processes.
E-governance aims for a more participatory and accountable government, extending beyond mere service delivery.
E-government is solely focused on improving the formal administrative structure of the government.
E-governance is about the formal structure of government, while e-government is about the experienced results.